Join Our Global Team at Dynaway – A Leading Provider of EAM Solutions for Microsoft Dynamics 365.
At Dynaway, a part of EG A/S, we value diversity and collaboration in an international working environment. Whether you are in Denmark, the US, Poland, or India, you will be supported by skilled colleagues as you take on meaningful tasks and responsibilities.
Dynaway offers exciting career opportunities in software development, customer support, sales, and more, as we continue to innovate in the world of Enterprise Asset Management (EAM) solutions for Microsoft Dynamics 365.
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Professional services
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FULL-TIMEProfessional Services
TECHNICAL CONSULTANT (TAMPA OFFICE)
Dynaway is hiring a Consultant to lead software implementations, train partners and users, and support projects from Tampa, FL.
Successful and Growing Software Company is Expanding the Professional Services Team
Are you proficient with Microsoft Dynamics 365 Business Central and motivated by a role that blends end-user implementation projects with educating business partners? If so, join us and play a key role in achieving our goals!
The Dynaway Professional Services Team
For more than 25 years, Dynaway has been exclusively focused on Enterprise Asset and Maintenance Management (EAM) solutions built for Microsoft Dynamics platforms. We are asset and maintenance management experts and widely considered the industry leader in our field.
To support continuous global growth, we are searching for a Consultant to join our US-based organization. You will report directly to the General Manager and collaborate closely with Dynaway's commercial organization to expand our partner and customer base.
Globally, Dynaway goes to market with +100 reselling partners. We primarily sell and deliver through our partner network, and we are also frequently involved in projects directly with end-users.
As a subject-matter expert in Microsoft Dynamics 365 Business Central, you will lead installation and configuration of Dynaway’s software for end-users and act as the go-to resource for reselling partners for technical coaching and solution-specific education. You may occasionally participate in presales engagements and provide technical after-sales support.
Job Position
Your most important responsibilities:
Lead and deliver implementation, installation, and configuration projects.
Enable reselling partners to effectively promote, sell, and service Dynaway’s solutions.
Provide end-user training to maximize usage and experience with Dynaway’s solutions.
Serve as a global subject-matter expert on Microsoft Dynamics 365 Business Central.
Contribute to the ongoing customer experience across touchpoints with existing customers.
Requirements
You must meet the following requirements:
Bachelor’s degree in an associated, relevant field.
Experience in a consulting role within the Microsoft Dynamics 365 Business Central ecosystem.
Ability to clearly communicate business value based on complex technological solutions.
Consistently demonstrate a positive and professional demeanor, especially in meetings with partners and end-users.
Excel at close collaboration with colleagues on projects and accounts.
What Is In It For You?
Generous healthcare, dental, and vision coverage policy.
15 days paid PTO per year.
Great opportunities for professional growth.
Dynaway proactively invests in employee development — our people are our most important asset!
At EG, we develop software so customers can focus on their profession. Our industry-specific software is built by peers from the industry and backed by the scale of EG for stability, innovation, and security. We’re committed to advancing industries by tackling big challenges such as resource use, efficiency, and sustainability.
Join us in creating software that works for people — not software that makes people work.
Visit our career page to meet future colleagues, explore our culture, and watch our video “We Make a Difference”.
Apply here (Please note that the application link works only in the US)
NB: All application materials will be processed according to the applicable data protection regulations at any given time. Application materials are stored for a maximum of six (6) months. By submitting an application and CV, consent is given to the above.
FULL-TIMESales
CUSTOMER SUCCESS MANAGER (AALBORG OFFICE)
We are looking for a Customer Success Manager, who will be responsible for engaging, retaining, and enabling customers to maximize the value of Dynaway’s solutions from Aalborg, DK.
Customer Success Manager
Do you see yourself working with a successful software team that uses the latest mobile technologies and develops innovative solutions on Microsoft Dynamics 365 platforms for our international customers? If yes, join our Customer Success team and make a real impact!
Ready to Make an Impact in Customer Success?
Dynaway builds on a simple mission: to be Microsoft Dynamics® Asset Management experts. We focus exclusively on Asset Management solutions developed for Microsoft Dynamics® platforms and used by organizations worldwide.
Dynaway consists of approximately 40 engaged employees working from offices in Denmark, Poland, India, and the United States. Dynaway is owned by EG A/S, a leading Scandinavian software company with more than 3,000 employees.
As part of our team in Aalborg, you’ll work with international customers and innovative technologies to create real business value. We’re looking for a Customer Success Manager who can help our customers maximize the benefits of our solutions and achieve their goals.
Your Role: Drive Customer Success
As a Customer Success Manager, you will be responsible for engaging, retaining, and enabling customers to maximize the value of Dynaway’s solutions. Your primary focus will be to drive product adoption, ensure customer satisfaction, and support customers in achieving their asset and maintenance management objectives.
Acting as a trusted advisor and internal advocate, you will coordinate cross-functional efforts to ensure long-term customer success, growth, and expansion across a defined customer portfolio.
Job Position:
Your most important responsibilities:
Manage a portfolio of customers of varying size and complexity throughout their Dynaway journey, serving as the primary point of contact.
Develop a solid functional understanding of Dynaway’s software and clearly articulate its business value to customers.
Establish credibility and trust as a business advisor through proactive and structured customer engagement in the form of regular business reviews.
Identify early signs of customer dissatisfaction and take mitigating actions to prevent churn.
Systematically collect, structure, and analyze customer feedback and insights, and effectively communicate these to product management and development teams to support continuous product improvement and innovation.
Identify upsell and cross-sell opportunities for Dynaway software and services in close collaboration with Sales.
Your Profile: A Trusted Advisor
We are looking for someone who combines business acumen with a customer-first mindset.
3+ years of experience in Customer Success, Account Management, or Sales within a software-focused organization.
Proven ability to manage internal and external stakeholders and build strong relationships, including at executive level.
Proactive, consultative mindset with the ability to act as a trusted advisor.
Strong communication skills with the ability to convey both technical and business concepts clearly.
Bachelor’s degree or equivalent professional experience including fluency in written and spoken English.
Flexibility to support an international customer base and motivation to explore and apply emerging AI trends.
Experience with CRM systems and Microsoft Dynamics® 365 for Finance and Operations is an advantage but not a requirement.
What Is In It For You?
A full-time position in a growing international software company.
A hybrid working model with flexibility to work from home or the office.
Travel opportunities (approximately 2 weeks per year).
The chance to take significant ownership and responsibility in your role.
Work alongside highly skilled, collaborative, and supportive colleagues.
Continuous learning and development opportunities.
Place of Work
Aalborg, Denmark
We Look Forward to Hearing From You!
If you would like more information before you apply, please contact Director of Customer Success Aldin Beganovic on +45 2518 6169 or email albeg@dynaway.com. We evaluate the applications on an ongoing basis and recruit when the right candidate is found, so please send your CV and application as soon as possible. All inquiries are handled confidentially.
Further About EG
At EG, we develop software for our customers so they can focus on their profession. Our industry-specific software is built by peers from the industry, and backed by the scale of EG for stability, innovation, and security. We are committed to advancing industries by tackling big challenges such as resource use, efficiency, and sustainability.
Join us in creating software that works for people, not software that makes people work.
NB: All application materials will be processed according to the applicable data protection regulations at any given time. Application materials are stored for a maximum of six (6) months. By submitting an application and CV, consent is given to the above.
