Discover the power of Dynaway EAM inside Business Central

Streamline asset management and maintenance operations using the powerful features of our built-in application for Microsoft Dynamics 365 Business Central.​

Watch a product demonstration Download now

Maintenance Management

Maintenance management is all about planning and executing your maintenance as effectively as possible and minimizing unplanned downtime while capturing and attributing costs accurately. Optimizing your maintenance operations leads to your assets performing better, having extended lifetimes, and being less costly to maintain.
  • Create preventive maintenance plans, rounds, and inspections
  • Simple registration of time spent, spare parts, and external expenses
  • Automatic and accurate attribution of costs to finance ledgers
  • Ensure compliance using checklists and work permits
  • Audit past changes through maintenance logs
  • Manage maintenance requests
  • Create and manage maintenance requests directly from our Power App for mobile devices
  • Manage routine tasks unrelated to actual maintenance of equipment
Work Orders

Create and assign Work Orders to structure the execution of maintenance tasks and capture costs of working hours, spare parts, and related expenses. A Work Order can hold all information and documents required to complete the Work Order successfully:

  • Register usage of spare parts/Items, working hours, and related expenses
  • Take pictures
  • Submit and save progress on the work using Checklists
  • Free text instructions
  • Track time using clock-in and clock-out
  • Print and send Work Orders to Contractors
  • Batch closing of Work Orders
Work Order Plans

Create Work Order Plans to automatically trigger pre-defined Work Orders using different frequency types. You can also group multiple Work Order Plans and make changes to multiple Work Order Plans at the same time.



Calendar frequency: 

Using this frequency will trigger a Work Order based on any time interval. 

Counter/Meter frequency: 

Using this frequency triggers a Work Order based on an Asset’s Counter/Meter readings reaching a threshold, such as running hours or milage of an Asset. You can add multiple Counters/Meters on the same Work Order Plan. Counter readings can be registered manually or automatically.

Measurements frequency: 

Measurements is a frequency type that can be used on your Work Order Plans to automatically trigger Work Orders based on specified parameters meeting thresholds (e.g., humidity, vibration, temperature) based on data from Assets’ measurements. You can also set up Measurement Devices that consist of multiple measurements.

Follow-up Work Order frequency: 

Using this frequency triggers a Work Order based on the status of another Work Order. If you need to check up on specific maintenance work, you can create a follow-up work order for the future.

Sequence frequency: 

Work Order Sequences are used in situations where you have dependency between Work Order Plans. They allow Work Order Plans to be triggered in a specified sequence. I.e., "First clean, then calibrate the machine". This enables you to avoid double work. 

The sequence of Work Order Plans can be based on Counters and/or Calendar frequencies. 

 

 

Work Order Groups

Group Work Order Plans to make changes to multiple Plans at the same time and keep them synchronized. Grouping Work Order Plans is ideal when you have multiple Assets that need the same type of maintenance but may be at different locations or operated by different technicians.

 

Round & Inspections Plans

Round Plans work similarly to Work Order Plans but are ideal to use when you have multiple Assets in the same location that all require the same work, for instance a daily cleaning inspection.

 

Downtime

Register planned and unplanned Downtime on your Assets to plan shutdown of a machine or work center that requires inspection or maintenance. Downtime can be registered directly from the Asset or based on Work Order Plans.

 

Checklists

Create and add Checklists to your Assets, Work Orders, Work Order Plans, Work Order Permits, and Asset Transfer Orders to ensure compliant and correctly executed maintenance work.

 

Asset Replacement

Use Work Orders or Work Order Plans to create an Asset Replacement Order to support the process of replacing an old Asset with a new Asset.

 

Maintenance Requests

Manage and keep an overview of all requests for maintenance. You can communicate directly on the Maintenance Request with the requestor and subsequently create a Work Order based on the Maintenance Request.  

All employees can submit Maintenance Requests to the maintenance team for review without a Dynaway license. 

Create and get an overview of maintenance requests at your fingertips using the Maintenance Requests Power App for mobile devices.

 

Maintenance Tasks

Manage and keep an overview of all tasks that your technicians need to do besides maintenance work. With Maintenance Tasks, you can consider technicians' different activity types, for instance, if technicians have first-aid training every first Monday of each month, and you want to make sure that you plan maintenance work for them outside of those training days. 

Maintenance Tasks work like Work Orders but are dedicated to Resources only.

 

Working with Contractors

If you are using Contractors for specific maintenance tasks, you can set up Vendors as Contractors. The Contractors functionality allows you to set up Vendors as Contractors and create expense registration lines on Work Orders for Contractors' work hours. 

You can also print and send Work Orders directly to Contractors.

 

Maintenance Budgets

This feature enables closer alignment between finance teams and maintenance teams to work together to meet budgets.

Maintenance budgets provide a financial overview of planned maintenance costs for the coming year or any other given period. It is also possible to do scenario planning by having multiple maintenance budgets - where each budget targets a scenario.

  • Create multiple maintenance budgets for Assets, Asset Locations, Asset Categories, and Work Order Categories
  • Copy budgets between periods with defined markup
  • Create budgets based on actual data for a defined period
  • Import and export budgets from/to Microsoft Excel
  • Review budgets with actual consumption for Resources, Items and additional expenses
  • Integrates with your own specific Financial Dimensions

 

 

Maintenance Reports

 

Asset management

Organize & track

Ensures you always have an easy-to-navigate and updated asset registry with the ability to access details of all past, present and future maintenance activities. You can manage and track your equipment effectively.
  • Create your own intuitive hierarchical asset structure
  • Track the condition and status changes of your assets
  • Identify specific spare parts that must be used for specific assets
  • Manage transferring assets between locations
  • Identify if assets are under warranty and manage claim processes
  • Analyze potential vulnerabilities of your assets through failure reporting
  • Manage Assets and create transfers directly from our Power App for mobile devices
Assets and their overview

Create an Asset for any type of equipment, machinery, part, or vehicle that requires maintenance, inspection, and/or repair.
  • View and log various data and custom data to describe and categorize the Asset.
  • You can generate and print labels with barcodes for Assets to easier identify equipment.
  • Track the condition and status changes of your Assets.
  • Relate items to Assets to ensure the use of the correct Items for maintenance tasks.

Asset List 

The Asset List is an overview of Assets that displays various Asset details. You can perform actions directly from the Asset List, such as creating a new Work Order. 

Asset Tree

The Asset Tree gives you an overview of Assets, the hierarchical relationship between parent and child Assets, and the related data on each Asset, such as Work Order Plans, Work Orders, Requests, Downtime Registrations, and Documents.

 

Asset Transfers

Create Asset Transfer Orders to support the transferring of Assets between Asset Locations. This is useful when transferring Assets permanently or for temporary relocation (i.e., to a repair shop). You can track when Assets are shipped, in-transit, and received.  

Using Asset Transfer Orders, you can also insert Checklists to be completed before shipment and at receipt. Manage Asset information and create Asset Transfers at your fingertips using the Asset Management Power App for mobile devices.

 

Asset Warranties and Claims

Create and view Asset Warranties for your Assets and attach documents to Warranties. You can also create and manage your Claims to the supplier/vendor to ensure progress and traceability.

 

Failure Reporting

Register Faults detected on Assets and define the Problem, the Reason for the Problem, and the Action taken to resolve the Problem. Failure Reporting allows you to analyze vulnerabilities.

 

Failures

Asset Defects

Register and solve defects on Assets, for instance, visual or mechanical defects, and see when and whom it was solved and the action taken to solve it. Defects can be registered and solved on maintenance jobs and can in some cases prevent future failure of an asset. 

BC_ Asset Management_Asset Defect

 

Counters/Meters

Counters are mounted on Assets to track their information, such as running hours, or distance usage, to optimize the planning of Asset maintenance. Set up your own Counter Categories to fit the exact information you need to collect on your Assets and view the expected lifecycle end of Assets. View graphical presentations of your Counters using counter charts 

Counter readings are automatically collected through our API, and if you use the Manufacturing module in Business Central, the counter readings can be registered following the posting of a production order.

 

Maintenance Log

The log is often used to do audit trails, to see who and when someone changed specific parameters of the Assets. 

View the history of changes made on various Dynaway entities such as Assets, Work Order Plans, and Warranty Claims.

 

Maintenance Strategies

You can create Maintenance Strategies and assign them to your Assets to later review if your Assets are compliant or incompliant with the defined Maintenance Strategies.  

I.e. if you are subjected to government regulations or if the equipment manufacturer has provided instructions on how to maintain the equipment for optimal lifetime, you can convert these regulations or instructions into a Maintenance Strategy.  

This will help you to proactively understand if you are compliant or incompliant before any inspections or surprise visits.

 

Analytics & Reporting

Dynaway EAM comes with a set of pre-defined Excel reports and offers the ability to create your own custom reports using Excel, Power BI, or any other third-party reporting tool.
  • All the filters and categories you need for analyses and reporting 
  • Analyze and report from high-level KPIs to individual transactions 
  • Create your own attributes to use as filters for reporting 

Complete overview of maintenance costs

Analyze and report the full maintenance costs and maintenance history associated with the individual Assets, Asset Categories, Work Order Types down to the individual transactions (i.e. replacement of part).

Flexible reporting

You have the full flexibility to create your own Excel or Power BI reports based on the data we provide out-of-the-box in Excel reports. We can also be helpful by giving access to a reporting API.

Highlights:

Analyze and find patterns in your assets’ downtime
Control costs for assets
Overview work assigned to and done by technicians
Control estimated quantities vs actuals of time and spare parts
Check if critical Work Orders are overdue
Analyze and find patterns in your assets’ failures

Scheduling & Planning

Boost productivity in your maintenance organization by scheduling workloads and planning maintenance activities effectively. Managers, supervisors, and coordinators can easily stay on top of the day-to-day operations and plan ahead.
  • Visual boards of maintenance activities by technicians or by assets
  • Drag-and-drop functionality to schedule or reschedule work
  • Ability to create customized views
  • Automatically assign technicians to work orders based on skills, location, and asset category
  • View production orders in the visual boards to identify the best time for maintenance work
  • Create Asset Responsibility Centers to define workspaces your resources and vendors have access to

Resource Scheduling Board

Effectively and easily view and schedule workloads for internal maintenance teams and external contractors on a highly customizable calendar-based visual view (Gantt Chart). 

Asset Activity Board

Get an overview of and schedule all your Assets' maintenance activities. Using the Asset Activity Board, you can view activities in the past, present, and future. Schedule and reschedule maintenance activities such as workload, asset downtimes, and transfers, as well as Production Orders (Integration with Manufacturing). 



 

Resource Allocation

Use Resource Allocation to define which Resources are responsible for working on specific maintenance Work Orders and Assets.  

Resources can be automatically assigned based on different parameters, such as the Category and Location of the Asset or Work Type.

Skill-based Planning

Assign Maintenance Skills to your Resources to automate assigning Work Orders. If you manually assign Resources to Work Orders, you will be notified to re-assign an appropriate Resource with qualified Maintenance Skills. 

Asset Responsibility Center

Define workspaces for your users with the Asset Responsibility Center feature. Assign Asset Responsibility Centers to Resources and Vendors to see in which workspaces they are operating. Users set up as Resources or Vendors will only see Assets and Work Orders that belong to their assigned Asset Responsibility Centers. 

Asset Responsibility Centers can consist of multiple Asset Locations, and users can be assigned to several Asset Responsibility Centers.
Resource Scheduling Board
Asset Activity Board
Resource Allocation
Skill-based Planning
Asset Responsibility Center

Access & store all documentation

Store all relevant information and documentation relating to your assets/equipment and maintenance work in one place, and access it at the appropriate step in the appropriate place when executing maintenance processes.
  • Upload pictures and documents
  • Pictures and documents are automatically stored in SharePoint or Azure Blob Storage
  • Create and use custom forms, such as Checklists and Work Permits
Access and Store Asset Documentation

Storage

Store Documents in a document storage area and assign them to Assets, Items, Work Order Plans, and Work Orders. This is useful if you use the same Documents on several Assets or Work Order Plans or Work Orders. For example, safety instructions or work instructions. The Documents can be different file types such as .pdf, Word, and graphics files. You have two storage options.
  • Azure Blob Storage Connector: Connect your files stored in your Azure Blob Storage account to documents used in Dynaway. This option requires a blob storage account in Microsoft Azure®.  
  • SharePoint Connector: Connect your files stored in SharePoint to documents used in Dynaway. This option requires a Microsoft 365® account. 

Picture & Documents

Take pictures and upload documents directly from an Asset, Work Order, Work Order Plan, Asset Transfer Order or Request.

Dynaway forms

Dynaway Forms enables you to create advanced forms for users to fill and submit before, during, and after work – such as Checklists and Work Permits.  

Forms are highly customizable. You can even embed photos and videos or create dynamic content that triggers steps/questions based on answers given in previous steps/questions. 

You can also share Dynaway Forms with other Dynaway customers and use their Forms.
Seamless Data integration

Out-of-box Integrations

financial dimensions
Financial Dimensions
fixed-assets
Fixed Assets
ItemInventory
Items & Inventory
Purchase
Purchase
Manufacturing
Manufacturing
Vendor
Vendor (Contractor)
Jobs(Projects)
Jobs (Projects)
Resource
Resource
TimeSheet
Time Sheet
maintenance invoicing
Maintenance Invoicing
financial dimensions

Financial Dimensions

Track and analyze maintenance costs by assigning financial dimensions to Assets. 

 

fixed-assets

Fixed Assets

Linking Maintenance Assets (in Dynaway) with Fixed Assets (in Business Central) enables you to track maintenance and related costs accurately and ensures that the costs are allocated to the corresponding Fixed Assets since a Fixed Asset might be composed of multiple Maintenance Assets. It ensures correct depreciation in compliance with legislation and/or internal company regulations. 

ItemInventory

Items & Inventory

Ensure you have the right Items (spare parts) on-hand to execute your planned maintenance and ensure the correct items are consumed from Inventory with the correct cost. Items can be set up with financial value and to which Assets it is relevant. 

You can check if all required Items are in stock and track history of where Items have been used on Work Orders and Assets. 

Purchase

Purchase

Calculate demand forecasts of spare parts based on your Maintenance Plans and Work Orders and convert them directly into Purchase Orders using the Requisition Worksheet. You want to ensure the right levels of spare parts in Inventory when scheduling your maintenance tasks. 

Manufacturing

Manufacturing

Manufacturing is a separate module in Business Central used to produce Items. You can connect Dynaway EAM with the Manufacturing module to ensure alignment between your maintenance activities and production activities. This results in increased productivity and better planning to meet production targets. 

  • Connect Maintenance Asset with Work Center and Machine Center 
  • Register Requests, Counter and Measurement readings directly from the Manufacturing module 
  • Work Orders and Downtimes will be visible to the production team in the Manufacturing module 
  • Production Orders will be visible to the maintenance team in Dynaway EAM 
  • Automatically register Counter registrations based on Production Order consumption 
Vendor

Vendor (Contractor)

If some maintenance tasks require specific skills that you do not have in-house, you may need to hire technicians from a Vendor, or a specialized service company. The Contractors functionality allows you to set up Vendors as Contractors and create expense registration lines on Work Orders for Contractors' work hours. 

Jobs(Projects)

Jobs (Projects)

The Jobs Integration allows you to work with Projects within your organization as well as externally. Jobs can be linked with your maintenance plans for larger projects to plan and track the costs of Resources, Items, and Expenses used in relation to the Job.  

All costs are automatically posted to the correct Job Task when posting the Work Order. 
Resource

Resource

Schedule workloads efficiently to optimize your maintenance staff's time. You can define which Resources (maintenance staff) are eligible to be assigned to specific maintenance tasks based on Asset Location, Skills or other variables. You can also manage and track capacity of your Resources to manage their workload. 
TimeSheet

Time Sheet

Create Time Sheets for your Resources and automatically post the time consumption when executing Work Orders directly to the Time Sheets. This saves you time when filling out and submitting your Time Sheets. 

You can set a Time Sheet Owner and a Time Sheet Approver. 
maintenance invoicing

Maintenance Invoicing

Maintenance Invoicing allows you to re-invoice maintenance costs to another legal entity in your organization (i.e. if you have a dedicated company to do maintenance service across the group) and invoice your customers for service visits or maintenance work. 

You can create or auto-generate Sales Orders based on Work Orders. You can choose to use defined sales prices or a markup on your services and the costs of spare parts. 
financial dimensions

Financial Dimensions

Track and analyze maintenance costs by assigning financial dimensions to Assets. 

 

fixed-assets

Fixed Assets

Linking Maintenance Assets (in Dynaway) with Fixed Assets (in Business Central) enables you to track maintenance and related costs accurately and ensures that the costs are allocated to the corresponding Fixed Assets since a Fixed Asset might be composed of multiple Maintenance Assets. It ensures correct depreciation in compliance with legislation and/or internal company regulations. 

ItemInventory

Items & Inventory

Ensure you have the right Items (spare parts) on-hand to execute your planned maintenance and ensure the correct items are consumed from Inventory with the correct cost. Items can be set up with financial value and to which Assets it is relevant. 

You can check if all required Items are in stock and track history of where Items have been used on Work Orders and Assets. 

Purchase

Purchase

Calculate demand forecasts of spare parts based on your Maintenance Plans and Work Orders and convert them directly into Purchase Orders using the Requisition Worksheet. You want to ensure the right levels of spare parts in Inventory when scheduling your maintenance tasks. 

Manufacturing

Manufacturing

Manufacturing is a separate module in Business Central used to produce Items. You can connect Dynaway EAM with the Manufacturing module to ensure alignment between your maintenance activities and production activities. This results in increased productivity and better planning to meet production targets. 

  • Connect Maintenance Asset with Work Center and Machine Center 
  • Register Requests, Counter and Measurement readings directly from the Manufacturing module 
  • Work Orders and Downtimes will be visible to the production team in the Manufacturing module 
  • Production Orders will be visible to the maintenance team in Dynaway EAM 
  • Automatically register Counter registrations based on Production Order consumption 
Vendor

Vendor (Contractor)

If some maintenance tasks require specific skills that you do not have in-house, you may need to hire technicians from a Vendor, or a specialized service company. The Contractors functionality allows you to set up Vendors as Contractors and create expense registration lines on Work Orders for Contractors' work hours. 

Jobs(Projects)

Jobs (Projects)

The Jobs Integration allows you to work with Projects within your organization as well as externally. Jobs can be linked with your maintenance plans for larger projects to plan and track the costs of Resources, Items, and Expenses used in relation to the Job.  

All costs are automatically posted to the correct Job Task when posting the Work Order. 
Resource

Resource

Schedule workloads efficiently to optimize your maintenance staff's time. You can define which Resources (maintenance staff) are eligible to be assigned to specific maintenance tasks based on Asset Location, Skills or other variables. You can also manage and track capacity of your Resources to manage their workload. 
TimeSheet

Time Sheet

Create Time Sheets for your Resources and automatically post the time consumption when executing Work Orders directly to the Time Sheets. This saves you time when filling out and submitting your Time Sheets. 

You can set a Time Sheet Owner and a Time Sheet Approver. 
maintenance invoicing

Maintenance Invoicing

Maintenance Invoicing allows you to re-invoice maintenance costs to another legal entity in your organization (i.e. if you have a dedicated company to do maintenance service across the group) and invoice your customers for service visits or maintenance work. 

You can create or auto-generate Sales Orders based on Work Orders. You can choose to use defined sales prices or a markup on your services and the costs of spare parts. 
Add-On's

Ensure safe workplace

Safe work add on
Safe Work Add-on
Maintain a high level of safety in around your equipment and ensure you comply with health and safety regulations. 

Using Safe Work, you can start capturing data that can be used to make informed decisions to deploy new safety measures.
tool add on
Tool Crib Add-on
Register handouts of tools and register returns so you can see who is using which tools. 

Set up your tools as assets and create Toolboxes with multiple tools within, track the condition of tools, track the costs spent on maintaining tools and more. Just like you can do with Assets.
Signature add on
Signature Add-on
Use electronic signatures when you want a maintenance user to re-authenticate to confirm their identity. 

Require a signature when you're: Creating a Work Order, changing Work Order Status, posting and/or closing Work Orders, and submitting a Form.

Key functionality

  • Create or auto-create lockouts and tagouts 
  • Inform technicians of hazards/risks using risk assessments 
  • Enforce work permits to be submitted and approved before commencing work 
  • Report safety incidents and manage your protocol
  • Register who, why, and when people enter and leave a restricted area 

 

Safe_work_dashboard_overview

 

Lockout & Tagout

Create Lockouts and Tagouts to ensure a safe working environment when carrying out maintenance on potentially dangerous equipment. 

Manage the process of locking/unlocking and tagging/untagging your equipment effectively and print out Lockout Point labels. 

It is possible to auto-generate Lockouts and Tagouts based on Work Order Category, Asset, Asset Category, or Asset Location.

 

 

 

Risk Assessments

Create Risk Assessments to ensure heightened awareness of safety risks involved with executing specific maintenance work. 

In a Risk Assessment, you identify the hazards/risks that could impact maintenance work in a harmful way, and you can calculate a risk value for each hazard. Additionally, you can add the precautions required to mitigate or eliminate the hazards in your Risk Assessment. 

You can auto-assign Risk Assessments to Work Orders based on Asset Location, Asset Category, Asset, Work Type, Maintenance Item, and Work Order Plans.

 

Work Permits

A Work Permit contains a list of conditions to be met or tasks to be done to ensure a safe execution of maintenance. A Work Permit is attached to a Work Order.  

The resource scheduled to execute the Work Order fills out the Work Permit and submits it for approval. Once approved, the resource may start the work on the Work Order.

 

Safety Incidents

Register and report Safety Incidents of employees and track the progress of incidents reported to your health insurance company. Registering an incident can be done by employees, and the progress of incidents can be tracked and closed when finished. You can add documents, photos, and information about an incident.  

You can also track any legal actions that have been taken and view costs related to Safety Incidents.

safety_incidents

 

Entrance Registration

You can easily manage check-in and check-out in the Entrance Log to keep an overview of people entering and leaving any site/location. I.e., visitors or employees entering a restricted area. 

You can log information about who, when, and why. This is done for safety and security reasons to ensure the personal safety of visitors or employees and comply with internal security protocols established in your company.

entrance_registration

 

Accessibility

Start within days

The Assisted Setup feature is a step-by-step guide in the Dynaway applications designed for you to get started within days. We are using the built-in Assisted Setup functionality of D365 Business Central to make it as easy as possible for you to get started and set up Dynaway EAM. The Assisted Setup provides master data migration templates to import your data (i.e. from your legacy EAM/CMMS).
Download Now