New Module – Service Portal
The new Service Portal module on the Mobile Client allows you to quickly and easily create requests, for example, when a worker detects an error or a faulty setup on a machine / work center. The module is intended for shop floor workers who operate machines or other types of equipment, which require maintenance or service regularly.
The Service portal ensures that a worker can quickly report faults and errors. A maintenance manager or maintenance clerk decides what needs to be done to follow up on the request.
You can find Mobile Client Training material for the Service Portal module here.