The Service portal module allows you to quickly and easily create requests on objects, for example, when a worker detects an error, a faulty setup, or a need for inspection on a machine / work center. This module is intended for shop floor workers who operate machines or other types of equipment, which regularly require maintenance or service. The Service portal ensures that a worker can quickly report faults and errors in your production facility. A maintenance manager or maintenance clerk decides what needs to be done to follow up on the request. The Service portal overview screen shows a list of all objects for which requests have been created.
If you want to know more about Service Portal in Mobile EAM, watch a short video below.
Researching on Mobile EAM functionality? You can find more about Dynaway features here.