In the New Dynamics AX (AX7) we have an extremely powerful tool for creating Task Guide's available, which allows us to make live step-by-step instructions for all key processes.
In the below you see an example Task Guide for creating a new vendor.
Currently we are approaching 100 Task Guides in Dynaway EAM, covering processes like:
- Create an asset
- Create a service request
- Convert a service request to a work order
- Scheduling work orders
The Task Guides will effectively increase customers self-directed learning abilities and dramatically decrease the need for assistance from external consultants.