Features Overview


Object Control

All your objects are managed and updated within the system ...

Planned Maintenance

Any object can be attached to one or more planning sequences,  ...

Contract/Warranty Management

Contract management enables you to handle many contracts with various payment ...

Spare parts management

The Master Planning function will take any type of planned maintenance into consideration to  ...

Stages

A work order is based on one or more job types. To ensure that a work orders ...

Spare Parts Documentation

This feature provides you with a quick overview as well as a full history of which spare parts ...

Resource Planning

At any time, it is possible to compile several work orders into one work order, ...

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Service Management

Benefits of Asset Service Management

Dynaway Asset Service Management for Microsoft Dynamics® AX is designed for companies that need effective management tools for their external service organizations. The Asset Service Management system for Microsoft Dynamics AX provides companies with the information they need in order to ensure optimum customer support and customer satisfaction.

Asset Service Management for Microsoft Dynamics® AX takes the administration and planning of field service jobs to a new level. Field service staff is online, and data for invoice generation is entered once and can be processed immediately by the accounts receivable department. The system is designed for service companies working with anything from copy machines to mobile telephony, IT support, farm equipment, and turnkey factories.

Dynaway Asset Service Management can keep track of service contracts, ad hoc service jobs and planned service jobs as well as warranty and historical data.

 

Microsoft Dynamics® AX Native Support

The Dynaway Asset Service Management module is built specifically for Microsoft Dynamics® AX and can be used in all versions from Microsoft Dynamics® AX (Axapta) 3.0 and higher. The module is easily installed and set up on several locations.



Contract Management

If you company sells machinery or other types of equipment, maintenance contracts or service, the Dynaway Contract Management module may be the tool you need to efficiently manage contracts and payments. Please contact Dynaway for additional information: info@dynaway.com.



Leverage Your Investment

With Dynaway Asset Service Management you can leverage your investment in Microsoft Dynamics® AX and optimize your business on a daily basis. Your investment in Dynaway Asset Service Management will generate production benefits as well as improve KPIs in the areas of service staff efficiency, employee satisfaction, and customer satisfaction.